Training
More than 550 courses in 11 training areas. Search by name, keyword or code, or filter by sector and how you want to train.
553 courses
- FBARM 013
Banking Policy Formulation and Management
Sets out the process of developing, implementing and reviewing policy in banks and banking regulators.
- FBARM 015
Banking Supervision
Introduces the framework and practice of prudential banking supervision.
- BSTC 001
Basic Electricity
Introduces the principles of electricity for staff with little or no electrical background.
- SOA 007
Basic Executive Office Administration and Secretarial Practice
Introduces the core duties of a secretary or administrative assistant in an executive office.
- SOA 008
Basic Internet and Desktop Research for Secretaries
Teaches secretaries how to find, check and present information quickly for their managers.
- MPRS 002
Basic Internet Marketing
Introduces the main channels for marketing a business online.
- BSTC 002
Basic Protection
Explains why power systems need protection and how the main schemes work.
- DC 002
Big Data Foundation
An introduction to big data concepts, technologies and management.
- FBARM 016
Budgetary Control in Project Control Management
Applies budgetary control to projects, from setting the cost baseline to reporting final cost.
- FBARM 017
Budgeting and Budgetary Control
Works through the full budget cycle and the controls that keep spending in line with plans.
- FBARM 018
Budgeting and Forecasting
Concentrates on the forecasting techniques that make budgets more accurate and plans more responsive.
- EAD 003
Budgeting for Efficient Economic Management
Shows how budgeting can be used to get better results from limited public resources.
- MPRS 003
Building Relationships for Success in Sales
Concentrates on the relationship side of selling, especially in business-to-business and repeat sales.
- LHROD 001
Building Self Esteem and Assertiveness Skills
Helps employees build self-confidence and express their needs and views assertively without being passive or aggressive.
- GMCW 001
Bullying and the School System
Covers the forms, causes and effects of bullying among learners, including physical, verbal, social and cyberbullying.
- MPRS 004
Business Ethics for the Office
Deals with the ethical choices staff face in daily office work.
- MPRS 005
Business Etiquette – Gaining That Extra Edge
Sets out the professional conduct that shapes how clients and colleagues see an individual and their organisation.
- DC 003
Business Intelligence
Covers the full business intelligence cycle, from defining key performance indicators to delivering reports that managers use.
- ECC 003
Cable Diagnostics
Focuses on assessing the condition of medium and high voltage cables before they fail.
- ECC 002
Cable Fault Location
Teaches the systematic process for finding faults in underground power cables.
- ECC 006
Cable ID and Spike
Positive identification of the correct cable in a trench, followed by spiking to prove it dead, is the focus.
- ECC 001
Cable Jointing and Termination
Develops the practical skill to joint and terminate low and medium voltage power cables safely and to a lasting standard.
- ECC 004
Cable Testing
Sets out the routine and acceptance tests carried out on low and medium voltage power cables after installation, after repair and during maintenance.
- ECC 005
Cable Tracing
Shows delegates how to trace the route and depth of buried power and communication cables before excavation or during fault finding.
- CCPR 001
Call Centre and Customer Service
Deals with the skills and routines needed to handle customers by telephone, email, chat and social media in a contact centre.
- GMCW 002
Caring for Vulnerable Children
Covers the needs of orphans and other vulnerable children and how care systems respond to them.
- FBARM 019
Central Bank and Monetary Policy Management
Examines how central banks set and implement monetary policy.
- FBARM 020
Central Bank Supervision and Anti-Money Laundering Strategies
Focuses on the supervisor's role in preventing money laundering and terrorist financing through the banking system.
- EAD 004
CGE Modelling
Teaches delegates to build, calibrate and run computable general equilibrium models for policy simulation.
- GMCW 003
Child Rights and Child Law for Activists and NGO Officials
Sets out the international, regional and national legal framework that protects children.
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