About this course
Builds on solid secretarial experience to meet the demands of supporting a chief executive, board or senior leadership team. Topics include managing competing executive priorities, preparing board and committee packs, handling confidential information, drafting correspondence on the executive's behalf, coordinating stakeholders and acting as gatekeeper without becoming a bottleneck.
Why this course
Senior executives lose hours each week when their office cannot screen requests, prepare papers on time or follow up on decisions. Experienced secretaries who take on these tasks with confidence protect the executive's time, reduce reputational risk from mishandled information and keep governance processes on schedule.
What delegates will be able to do
By the end of the course, delegates will be able to
- Prioritise an executive's diary against strategic goals and competing stakeholder demands
- Compile board and committee packs that meet governance deadlines and quality standards
- Draft correspondence and briefing notes for an executive's signature
- Apply confidentiality controls to sensitive documents, calls and meetings
- Track action items from executive meetings through to completion
Who should attend
Experienced executive secretaries, senior personal assistants and executive assistants supporting chief executives, directors, board chairs or senior managers. Delegates should have several years of secretarial experience or have completed a foundation secretarial course.
How it is delivered
Workshops built on realistic executive office scenarios, with drafting exercises, board pack reviews and role-plays on gatekeeping and difficult stakeholder calls. It is available as a public course, in-house at your premises, or as live virtual sessions. Duration and dates are confirmed in your quote, and in-house groups can have the examples and exercises fitted to their organisation.