About this course
Delegates learn how to plan and lead digital transformation as an organisational change rather than a technology purchase. The course covers digital maturity assessment, strategy and roadmap development, process redesign, legacy systems, data and cloud choices, business cases, governance, change management and benefit tracking. Lessons from successful and failed transformation programmes in public and private organisations are discussed throughout.
Why this course
Many digital projects run over budget or fail to deliver because processes, skills and culture are left unchanged. State-owned enterprises and banks in particular face legacy systems and complex approval chains. Leaders who can assess readiness, prioritise initiatives and manage change give their transformation programmes a far better chance of delivering measurable benefits.
What delegates will be able to do
By the end of the course, delegates will be able to
- Assess their organisation's digital maturity across strategy, processes, data, technology and people
- Prioritise digital initiatives using value, cost, risk and readiness criteria
- Develop a phased transformation roadmap with milestones and accountable owners
- Redesign a manual business process for digital delivery
- Prepare a change management plan to address resistance and build new skills
Who should attend
Executives, senior managers, programme and project managers, CIOs and strategy officers responsible for modernising services or operations. Delegates should have management experience. Technical knowledge is helpful but not required.
How it is delivered
Facilitated workshops combining short inputs with case studies, maturity self-assessments and group work developing a transformation roadmap for a delegate's organisation. It is available as a public course, in-house at your premises, or as live virtual sessions. Duration and dates are confirmed in your quote, and in-house groups can have the examples and exercises fitted to their organisation.