About this course
Sets out how to use digital technology safely, responsibly and productively at work and in public life. Topics include online identity and digital footprint, personal data and privacy, password and device security, phishing and scams, misinformation, respectful online communication, social media conduct for employees and the rights and responsibilities attached to digital public services.
Why this course
A single careless post, shared password or clicked link can damage an organisation's reputation or open the door to fraud. As more work and public services move online, every employee is part of the organisation's digital risk. Training staff in responsible online behaviour lowers incidents, supports social media and ICT policies and protects personal information.
What delegates will be able to do
By the end of the course, delegates will be able to
- Apply strong password, device and account security practices in daily work
- Recognise phishing messages, online scams and social engineering attempts and respond correctly
- Assess online information for reliability before sharing or acting on it
- Manage their digital footprint and privacy settings on common platforms
- Communicate professionally on social media in line with their employer's policy
Who should attend
Employees at all levels, including administrative staff, frontline officers, supervisors and new recruits in public and private organisations. Suitable for staff with basic computer and smartphone skills and no technical training.
How it is delivered
Short facilitator inputs followed by practical exercises on delegates' own devices, scenario discussions, phishing spotting drills and group review of real social media incidents. It is available as a public course, in-house at your premises, or as live virtual sessions. Duration and dates are confirmed in your quote, and in-house groups can have the examples and exercises fitted to their organisation.